Terms of service

Welcome to Discount Jersey Shop. These Terms of Service ("Terms") govern your access to and use of www.discountjerseyshop.com (the "Site") and any related services provided by Discount Jersey Shop ("we," "us," or "our"). By accessing, browsing, or purchasing from our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Site.

1. General Terms and Acceptance

By using our Site, you represent that you are at least 16 years old and have the legal capacity to enter into a binding agreement. If you are under 16, you may not use this Site without parental or guardian consent. You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Modifications to Terms

We reserve the right to modify, amend, or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

3. Account Registration and Security

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your account at our discretion if we suspect any fraudulent or unauthorized activity.

4. Product Information and Descriptions

We strive to display product colors, images, specifications, and descriptions as accurately as possible. However, we do not guarantee that your device's display will accurately reflect product details. All products are subject to availability, and we reserve the right to discontinue any item without notice. Prices and promotions are subject to change at any time.

5. Pricing and Payment

All prices are listed in United States Dollars (USD) unless otherwise stated. Prices do not include applicable taxes, shipping, or customs duties. Payment must be made in full at the time of purchase using accepted payment methods, which may include major credit cards (Visa, MasterCard, American Express) and PayPal. By providing payment information, you represent that you are authorized to use the payment method.

6. Order Processing and Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, or violation of these Terms. If your order is canceled, we will notify you and issue a refund if payment has been processed.

7. Shipping and Delivery

Shipping timelines and policies are detailed in our separate Shipping Policy. We are not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control. Estimated delivery dates are provided for reference only and are not guaranteed.

8. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our Refund Policy. Personalized or customized items, including jerseys with printed names, numbers, or patches, are generally final sale and may not be returned unless defective or incorrect.

9. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Discount Jersey Shop or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. User-Generated Content

By submitting reviews, comments, photos, or other content to the Site, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such content for promotional, operational, or marketing purposes. You represent that you own or have the necessary rights to the content and that it does not infringe upon any third-party rights.

11. Prohibited Uses

You agree not to use the Site:

• For any unlawful or fraudulent purpose

• To harass, abuse, or harm others

• To submit false or misleading information

• To transmit viruses, malware, or other harmful code

• To interfere with the Site's security or functionality

• To collect personally identifiable information without consent

• To engage in any activity that could damage our reputation or business

12. Third-Party Links and Services

Our Site may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party links is at your own risk.

13. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES PROVIDED ARE OFFERED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE ACCESS TO THE SITE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DISCOUNT JERSEY SHOP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

15. Indemnification

You agree to indemnify, defend, and hold harmless Discount Jersey Shop, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your breach of these Terms or your use of the Site.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, strikes, pandemics, government regulations, or internet outages.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

18. Termination

We may terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

19. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of China. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in China.

20. Contact Information

At Discount Jersey Shop, we are dedicated to delivering your Serie A football jerseys and merchandise to your doorstep with reliability, speed, and care. Our comprehensive shipping policy outlines our commitment to transparency and customer satisfaction, providing clear information on delivery timelines, costs, and processes. We serve customers worldwide and work with trusted carriers to ensure your order arrives safely and on time, following the best practices of international e-commerce.

1. Shipping Destinations and Coverage

We proudly offer free standard shipping worldwide on all orders, with no minimum purchase required. We ship to over 150 countries, including the United States, Canada, United Kingdom, European Union countries, Australia, New Zealand, Japan, and many others. Some remote or restricted locations may have limited service availability or additional shipping fees, which will be clearly displayed at checkout.

2. Order Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons such as holidays, major sales events (Black Friday, Cyber Monday), or new Serie A season launches, processing times may extend to 3–5 business days. You will receive an order confirmation email once your payment is verified, and a shipping confirmation email with tracking information once your order leaves our warehouse.

3. Shipping Methods and Estimated Delivery Times

We partner with trusted international carriers including USPS, Royal Mail, DHL, FedEx, and local postal services to provide reliable delivery options. Estimated delivery times vary by destination:

Note: All delivery estimates are provided in business days and begin once the order has been shipped. Delays may occur due to customs clearance, weather conditions, or carrier disruptions.

4. Shipping Costs and Free Shipping

We offer free standard shipping on all orders regardless of order value. Express shipping options are available at checkout for an additional fee, calculated based on destination and package weight. Shipping costs for express services will be clearly displayed before you complete your purchase.

5. Order Tracking and Notifications

Once your order ships, you will receive a shipping confirmation email containing:

• Carrier name and service type

• Tracking number with a direct link to the carrier's tracking page

• Estimated delivery date

• Delivery instructions and contact information

You can also track your order by logging into your account on our website or by using the tracking link provided in your email. We recommend downloading your carrier's mobile app for real-time tracking updates.

6. Customs, Duties, and Import Taxes

As an international customer, you are responsible for any customs duties, import taxes, VAT, or other fees imposed by your country's customs authorities. These charges are not included in the product price or shipping cost and will be collected by the carrier or customs office upon delivery. We recommend checking with your local customs office to understand potential fees before placing your order.

To facilitate smooth customs clearance:

• All packages include a commercial invoice with accurate product descriptions and values

• We mark packages as "Merchandise" with the appropriate Harmonized System (HS) codes

• We never declare false values or mislabel packages

7. Address Accuracy and Verification

Please ensure your shipping address is complete and accurate before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, contact us immediately at [email protected]. We can only modify addresses before the order has been shipped.

8. Multiple Shipments and Split Orders

If your order contains multiple items, they may ship separately depending on availability and warehouse locations. You will not be charged additional shipping fees for split shipments. Each package will have its own tracking number, and you will receive separate notifications for each shipment.

9. Shipping Delays and Lost Packages

While we strive to deliver every order on time, occasional delays may occur due to:

• Customs inspections and clearance procedures

• Weather conditions and natural disasters

• Carrier operational issues

• Incorrect or incomplete address information

• Peak season volume surges

If your package is significantly delayed (beyond the estimated delivery window), please contact us at [email protected] with your order number. We will initiate a trace with the carrier and keep you informed throughout the investigation process.

For packages lost in transit, we require a 15-day waiting period from the last tracking update before filing a claim. Once confirmed lost, we will either reship your order at no cost or issue a full refund at your discretion.

10. Delivery Attempts and Failed Deliveries

Carriers typically make 1–3 delivery attempts before returning the package to us. If you are not available to receive your package, the carrier will leave a notice with instructions for pickup or rescheduling. Packages returned to us due to failed delivery will be subject to return shipping fees and restocking fees if you wish to have the order reshipped.

11. Shipping Restrictions and Prohibited Items

We comply with international shipping regulations and cannot ship to addresses that violate these restrictions. Some countries may have restrictions on textile imports or sports merchandise. If we cannot ship to your location, we will notify you promptly and issue a full refund.

12. Returns Shipping

For returns and exchanges, customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective product). We recommend using a trackable shipping method and retaining your proof of postage until the return is processed. For detailed instructions, please refer to our Refund Policy.

13. Environmental Commitment

We are committed to reducing our environmental impact by:

• Using recyclable packaging materials whenever possible

• Optimizing package sizes to minimize waste

• Partnering with carriers that offer carbon-neutral shipping options

• Continuously evaluating our shipping practices for sustainability improvements

14. Contact Our Shipping Team

For any shipping-related questions, concerns, or special requests, please contact our customer service team:

Email: [email protected]
Response Time: Within 24 hours on business days
Hours: Monday–Friday, 9:00 AM – 6:00 PM GMT
Weekend Support: Limited email support available

We appreciate your trust in Discount Jersey Shop and are committed to ensuring your Serie A jerseys reach you safely and efficiently. Thank you for choosing us for your football merchandise needs!

For any questions regarding these Terms, please contact us at:

Email: [email protected]
Website: www.discountjerseyshop.com

Thank you for choosing Discount Jersey Shop for your Serie A football merchandise needs.